Matthew Adkins

President & Solutions Architect

Author, speaker, trainer, and business advisor, Matthew Adkins is a results-driven professional with nearly 18 years of experience in the design, implementation, and administration of business networks. After several years at healthcare provider HCR-Manorcare, Matthew helped found Vanguard technologies and has since provided technical consulting services, systems administration, and management for some of America's best known corporations. Matthew has a degree in Network Systems Administration and holds numerous technical certifications. In addition to managing day to day operations at Vanguard, Matthew is well known in the outsourced IT reseller community as a small business IT managed services consultant, event panelist, and member of industry trade association ASCII's Member Advisory and Vendor Advisory Committees. In his time away from the office, Matthew enjoys reading science fiction and watching the Toledo Mud Hens. He is an Eagle Scout, Rotarian, and Life Member of Alpha Phi Omega National Service Fraternity. He volunteers in Live Video Production and Financial Peace University at Cedar Creek Church and is a member of the Toledo Rotary Community Services Committee and Audio-Visual Unit.

Paul W.

Technical Support Specialist

Paul has been with Vanguard for over five years and provides remote and onsite support to our clients. Paul is CompTIA A+, Lenovo, HP, and Dell Certified and is proficient in a wide range of business technologies. Paul is a specialist in supporting the older applications and databases many of our clients. As a graduate of The Virus Doctor’s Virus Remediation Training, Paul is the point person for our malware response. In his spare time, he enjoys online gaming.

"I enjoy working with people and being able to help them solve their problems is one of the most satisfying elements of my job. The constant challenges in the tech field makes it always exciting for me and I get a kick out of learning something new"

Kristy Adkins

Service and Operations Manager

Kristy is our Operations Manager, specializing in finance, office management, dispatch, and engineer coordination. She holds an Associate of Applied Science degree in Accounting from Stautzenberger College and joins VanGuard after several years in the accounting and retail industries, including a position as a customer service manager. Kristy enjoys collecting KISS memorabilia and carousel horses, drawing, reading, writing short stories and crafts like cross-stitching, plastic canvas and knitting. She volunteers in the Hospitality and Live Video Teams at Cedar Creek Church.

"I am blessed with an amazing team to work with and to be able to help manage a business that believes in true customer service. We are here to provide not only the best service possible, but to build a great relationship with our clients and the community. I love talking to our clients each day and I try to make their day just a little bit better.”

Gloria Pendleton

Marketing Assistant

Gloria is our Marketing assistant, specializing in direct marketing strategies, lead generation, and assisting in the daily growth and development of assigned campaigns. She holds an Associate of Applied Science degree in Massage Therapy and an Associate of Applied Science degree in Personal Fitness Training, both from Stautzenberger College. Gloria enjoys collecting bookmarks and key chains. She also enjoys reading, baking, painting, and crafts like crocheting, knitting, and cross-stitch. She uses these crafts to raise money for cystic fibrosis through her craft page Knots of Love for CF - Cystic Fibrosis. Her favorite animals are cats and dolphins. She volunteers on the Hospitality team at Cedar Creek Church.

"I'm excited to be working with such a fun and outgoing group of people who really care about their clients and believe wholeheartedly in all they do. I enjoy being able to explore and interact with community to build successful business relationships.”

Computer Support Specialist

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