With our new “Quick Ticket” option you can create tickets in Client Access Portal faster then ever.
Starting today, clients of VanGuard Technologies now have a simpler way to enter tickets into their Client Access Portal: the “quick ticket.” The Quick Ticket is a very simple form used to create and submit tickets via the Client Access Portal and Taskfire. Users will be able to create and submit tickets with only a ticket title and a description. To utilize this new feature you just need to login in to your Client Access Portal as usual. Once you log in to CAP you will see that a new icon has been added: Create Quick Ticket. Click on the button, enter your ticket title and description and you are done. We hope this make the Portal easier for you.