As of October 1, 2011, VanGuard Information Services and the VanGuard Computer Training Center are now part of VanGuard Technologies. This change allows us to integrate our billing and support in order to provide more efficient service to our clients.
V-Protect Backup clients now have direct access to our ticketing system via Client Access Portal and the VanGuard support e-mail address. Invoicing is from VanGuard Technologies allowing most clients to write one fewer check each month. Credit card billing is now available for your convenience.
We are excited about this change because it will allow us to better manage our billing and support to ensure ongoing superior customer service. As we implement these changes, we anticipate “business as usual” operations without any disruption in service.
If you have any questions, please give us a call.